With a View Toward Improving Travelers’ Experiences The USVI is seeking travel feedback from each and every visitor, whether a vacationer or business traveler. The Departartment of Tourism (DOT) realizes that the real test of a destination is whether visitors remain as excited about their travel experiences when it’s time to leave as they were upon arrival. The Department is surveying visitors to find out systematically what travelers really think. The survey is promoted to visitors on a “travel tips” card, received as they depart the destination and later filled out online. It asks a variety of multiple choice questions including, “What was the primary reason for your visit?”, “How would you rate your overall experience in the U.S. Virgin Islands?” and “How did you book your trip?”“We anticipate that our survey will provide valuable feedback on how our visitors perceive America’s Caribbean and where we can improve our tourism product,” said Commissioner of Tourism Beverly Nicholson-Doty. “Not only does the survey provide a snapshot of perceptions, but also helps to establish a baseline from which the department can compare visitors’ attitudes and perceptions today with those of future visitors, in order to determine whether real improvements are being made to services, accommodations and activities over time.”Once visitors complete the survey they may enter their contact information for a chance to win a trip back to the U.S. Virgin Islands. To view the survey, visit www.usvitourism.vi/survey.
The photo above was taken at a recent industry reception sponsored by the USVI.
